SERVING THESE INDUSTRIES
Large Fleets
• Freight Operators
• Couriers
Emergency Services
• Ambulances, Hospitals and Health Facilities
• Funeral Operators
Education Programs
• Driving Schools
Independent
• Security Companies
• Independent Contractors
RISK MANAGEMENT
Examine Risk.
Prepare for Success.
It’s your job to focus on your business goals, and it’s our job to find and stop the risks that could prevent you from achieving them. Receive long-term partnerships with our highly trained risk managers who provide expert insights and recommendations to help your business thrive. We help identify and avoid problems before they happen, improve driver retention and build a risk management culture that minimizes the overall cost of risk, protecting your capital and boosting your bottom line.
As a Napa River Risk Management client, you’ll get:
- On-site risk and patient safety educational programs through Hudson Risk Management Center powered by KPA. These programs are customizable training and educational activities that address specific topics identified by you.
- Safety, compliance and risk management assessments and consulting.
- Driver recruiting improvement strategies.
- Driver1st® frontline staff training.
- Driver retention programs.
- Evaluation and design of safety incentive/award programs.
- Loss experience and cost of risk analysis.
- DOT audit preparatory evaluation.
- Ongoing remedial driver training design and implementation.
- Design and implementation of entry-level driver training programs.
Driver1st is a trademark of Napa River Insurance Services, Inc., Napa, California.
CLAIMS MANAGEMENT
Move Past
Risk.
You want to protect your business and bottom line from claims. Get back to focusing on your future success by navigating and moving past them quickly with Napa River. We work with you to meet your specific needs while providing experienced, personal support and the most advanced claims management technology.
As a Napa River Claims Management client, you’ll get:
- A personal and experienced professional claims handler who will provide legal monitoring and expense management.
- A risk consultant for an early evaluation of a claim.
- Access to real-time claim and litigation information including investigation reports, financials and details relating to communications with counsel and claim/litigation strategy.
- Customized reports to identify and mitigate factors that drive loss.
- Mandated reporting, include CMS, ISO and child support lien reporting using the most up-to-date services.
Claims Reporting
To report your Transportation claim using our online form, click the button below. Policy Number required to submit a claim.
For afterhours reporting for Napa River clients only, you can call 855-297-2165.
LEARN HOW YOU CAN MOVE FORWARD FEARLESSLY
FILEHANDLER ENTERPRISE™
Innovative claims management software with real-time access to clients’ claims information.
FileHandler Enterprise creates customized loss run reports for our valued clients and claims staff. This software ensures the flexibility to choose how and when to view the most up-to-date information regarding transportation claims.
FileHandler Enterprise is a trademark of JW Software, Inc., St. Louis, Missouri.
MTU AGENCY®
Providing better coverage to large trucking clients.
Our roots began in 1995 when a group of transportation insurance professionals felt they could provide better coverage to large trucking clients by delivering a higher level of safety and claims services specifically designed to meet the needs of fleet accounts, and by risk sharing through a Self-Insured Retention (SIR) program. Although Hudson operates via a broker/agent distribution model, MTU Agency remains as a licensed agency to support that distribution model.
EXPERIENCED
LEADERSHIP
Dedicated and available team members are ready to help you.
