New York, NY – November 12, 2020 – Napa River Insurance Services, Inc. (Napa River), the third-party administrator (TPA) wholly owned by Hudson Insurance Group (Hudson), today announced the appointment of Suzanne Shields as its new director. Ms. Shields joined the Company on November 2, 2020 and is responsible for overseeing the management and growth of Napa River’s stand-alone claims and risk management services across its transportation, healthcare and public entity business segments. She reports to Peggy Killeen, Hudson’s Chief Claims Officer.
“Sue brings an unparalleled level of experience and knowledge to Napa River,” said Peggy Killeen, senior vice president and chief claims officer of Hudson. “I am confident that she will continue to move Napa River’s growth trajectory forward by opening doors for new business opportunities while leading a customer centric team of insurance professionals.”
Ms. Shields has more than 20 years of technical and leadership experience in the insurance industry. She most recently served at Aon where she was responsible for marketing the products and services of its wholly owned subsidiary, K&K Insurance.
“I’m excited to present Napa River’s suite of claims and risk management services to clients who are looking to efficiently manage their business and maximize their profits,” stated Ms. Shields. “As a new, driving force in the TPA space, Napa River has tremendous potential, and I look forward to being part of the effort that advances its business to the next level.”Ms. Shields earned a BA in Political Science from Randolph Macon College and a BBA in Risk Management Insurance from Georgia State University. She also holds Property & Casualty and Life & Health licenses.
About Napa River Insurance Services
Napa River Insurance Services, Inc. is a California domiciled third-party administrator that provides superior claims and risk management services to clients in niche markets. Its employees are located in Napa, CA; Chicago; Indianapolis; New York and Avon, CT. Napa River is a wholly owned subsidiary of Hudson Insurance Company. For more information, visit www.napariverinsurance.com.