A premier provider of claims services, risk management and insurance brokerage services.

With experience handling and resolving thousands of transportation claims, Napa River truly understands the trucking industry and the specific challenges it faces. Our success is built upon our comprehensive approach to claims, providing unparalleled service to our clients while effectively managing their risks and reducing total claim costs.

We proudly offer our transportation clients:

  • A single source of claims contact who knows and understands your claims goals
  • Managed claims within SIR from start to finish
  • FileHandler™, our state-of-the-art claims system with online real-time access to all claims documents, financials and loss reports
  • 24/7 engagement of our experienced claims personnel for any claim emergency needs
  • Scheduled client/broker claim reviews, outlining claim status and course of action plans
  • Information on emerging claim trends, through webinars, industry articles and hosted seminars
  • Automatic scheduled self-generated and tailored claim reports focusing on your meaningful requested data
  • State and federal claims reporting on Medicare, OFAC, SIU, ISO-Index and child support liens
  • Nationwide access to claims vendors with pre-negotiated reduced rates
  • Legal monitoring and bill review
  • Excess carrier claim reporting

FileHandler is a registered trademark of JW Software, Inc., St. Louis, Missouri.

Delivering best-in-class expertise